Please contact us as soon as you become aware of any issues requiring repair. Not only is it our responsibility to care for the investments of our landlords, but it ensures that tenants enjoy a safe and comfortable residence.
If your property requires repair
Please do not seek out your own tradesperson or repairer without permission from your Property Manager. We have a network of approved tradespeople who will be able to assist you.
If you're experiencing any of the following issues, please don't submit a Maintenance Request online — contact your Property Manager immediately.
You can find more information on the rights and responsibilities surrounding maintenance and repairs on the Residential Tenancies Authority website.